Our Story
GTS Charter was founded in Los Angeles in 2000 with a single conviction: that the people and organizations of this city deserved a transportation partner who took ownership of the outcome — not just the booking.
The Origin
GTS Charter was founded in Los Angeles in 2000. At the time, the charter transportation industry operated on a simple transactional model: you called, they confirmed, a bus arrived. If it worked, great. If it didn't, you called again. The people running programs — corporate facilities managers, school administrators, event coordinators — were expected to absorb the uncertainty. The company that sent the bus considered its obligation complete at the moment of dispatch.
We disagreed with that model. We believed that a transportation company's obligation didn't end with sending a driver — it began there. That the right approach involved understanding how an organization actually moved, anticipating what could change, preparing for what could go wrong, and communicating proactively at every step. We called this managed transportation. We've been building it in Los Angeles since 2000.
The city has changed significantly in 25 years. SoFi Stadium, the Purple Line extension, the complete rebuild of LAX, the emergence of new corporate campuses across Culver City and El Segundo, the growth of the entertainment district in Hollywood — GTS has operated through all of it. We've watched loading zones change, permit requirements evolve, and traffic patterns shift. We have navigated every major event, every city-wide disruption, and every infrastructure change that altered how Los Angeles moves.
That experience is not archived somewhere. It is active, current knowledge embedded in every account manager, every operations coordinator, and every driver who represents GTS. It is the reason organizations come to us in the first place — and why they keep coming back.
Over 25 years, GTS has built relationships with clients across every sector of Los Angeles life. Management consulting firms. Entertainment companies. Film schools. Aerospace education programs. Wedding clients. Stadium event coordinators. School districts. Healthcare networks. Government agencies. The range is not accidental — it reflects a commitment to bringing the same operational standard to every engagement, regardless of size.
The clients who have been with us longest are not here because of a contract. They are here because we have never given them a reason to leave. We proactively communicate. We anticipate problems. We solve them before they surface. We continuously improve the programs we manage. This is what 25 years looks like when you do the work right.
"We believed that a transportation company's obligation didn't end with sending a driver — it began there."GTS Charter — Los Angeles, since 2000
Every vehicle in the GTS fleet is photographed, maintained, and dispatched under the same standard that has defined us since 2000.
The People Behind the Service
The GTS driver is not a contractor pulled from a dispatch pool. They are a trained professional who meets our standards for presentation, route knowledge, licensing, and conduct — verified before they represent GTS on a single route.
Every GTS driver holds a valid commercial driver's license and a current medical certificate. Background checks are conducted without exception. Training covers professional presentation, route knowledge for the Los Angeles metro area, client communication protocols, and the operational standards specific to each service category — corporate, educational, entertainment, and events.
Many of our drivers have been with GTS for years. In an industry characterized by high turnover, that continuity is not incidental. It reflects how we treat the people who make our standard possible — and it is one of the primary reasons our service quality remains consistent across 25 years and hundreds of thousands of passengers.
Operating Principles
Proactive communication is not a courtesy. It is the minimum standard of respect for the people who trust us with their programs. When something changes — a driver running behind, a route modification, an unexpected delay — you hear from GTS before you notice it yourself. This is how we have operated for 25 years.
Bain & Company and a 28-student field trip receive the same vehicle inspection, the same background-checked driver, and the same operations contact. The size of the booking has never determined the standard of care at GTS. It never will.
We do not prepare for emergencies. We prevent them. Backup vehicles are pre-positioned before events begin. Contingency plans are built into every program design. In 25 years, GTS has never left a client stranded because a primary vehicle failed. That record is the result of deliberate preparation — not good fortune.
GTS does not require long-term contracts to retain clients. We intend to earn every renewal on the strength of the last program. The organizations that have been with us the longest have stayed not because they are locked in — but because we have never given them a reason to leave.
Where We Come From
GTS has operated in a single city for 25 years. Los Angeles. We have never chased national expansion. We have never tried to be everywhere. We chose to be exceptional here — in the most complex, demanding, and rewarding transportation market in the country.
In 25 years, we have learned how this city moves at 5am and at midnight. We know the venues. We know the loading docks. We know the permit offices and the traffic windows and the event schedules that turn ordinary routes into logistical challenges. We know the freeway patterns, the construction corridors, and the neighborhoods. This knowledge is not available anywhere else. It was built here, by us, over 25 years.
GTS is a Los Angeles company. Our team lives here, works here, and is invested in the transportation experience of this city. When you work with GTS, you work with people who know your city the way you know your neighborhood.
Let's Work Together
Whether you need a single event or a recurring managed program, the conversation starts the same way. Tell us what you're moving. We'll tell you exactly how we'd handle it.
or call 1-800-877-1970