Privacy Policy & Terms of Service
Privacy Policy
Last updated: April 2026
Information We Collect
When you submit a quote request or contact us through our website, we collect your name, email address, phone number, and travel details (such as dates, destinations, and group size). We do not collect payment information through our website.
How We Use Your Information
We use the information you provide to respond to quote requests, coordinate transportation services, and communicate with you about your bookings. We do not use your information for marketing purposes unless you have opted in to receive communications from us.
Information Sharing
We do not sell, trade, or share your personal information with third parties except as necessary to provide our transportation services (for example, sharing pickup details with an assigned driver).
Cookies
Our website uses essential cookies for basic site functionality. We do not use tracking cookies or advertising cookies.
Data Security
We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse.
Contact Us About Privacy
If you have questions about how we handle your data, contact us at info@gtscharter.com or call 1-800-877-1970.
Terms of Service
Service Agreement
GTS Charter provides charter transportation services in Los Angeles and Southern California. We operate under California TCP License #13693 and comply with all applicable state and federal transportation regulations.
Reservations & Cancellations
All reservations are subject to vehicle availability. Specific cancellation policies, including any applicable fees and deadlines, are provided at the time of booking and included in your service agreement.
Liability
GTS Charter maintains comprehensive commercial insurance coverage for all vehicles and operations. Our liability is limited to the scope of services contracted and the terms outlined in your service agreement.
Vehicle & Driver Standards
All vehicles in our fleet are DOT-compliant and professionally maintained on a regular schedule. All drivers are commercially licensed, background-checked, and subject to ongoing drug testing in accordance with federal regulations.
Service Area
Our primary service area is Greater Los Angeles and Southern California, including Los Angeles County, Orange County, Ventura County, San Bernardino County, and Riverside County. Service outside this area is available upon request.
Changes to Terms
GTS Charter reserves the right to update these terms at any time. Changes are effective upon posting to this page. We encourage you to review this page periodically.
Contact
For questions about these terms, reach us at info@gtscharter.com or call 1-800-877-1970.